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Albany County Daily Update

Coronovirus Information

How to Get Tested for COVID-19

  • Contact your health care provider.
  • Call the NYS Department of Health 24-hour hotline at 1-888-364-3065 to be screened for the UAlbany testing site. (No walk-ins allowed; you must make an appointment and be in a vehicle.)
  • Call the Whitney M. Young, Jr. Health Center at (518) 465-4771 to be screened for testing at a Whitney Young, Jr. Health Center testing site (no walk-ins allowed).
  • Visit the NYSDOH COVID-19 Testing and Assessment webpage
  •  CDC coronavirus self-checker. A guide to help you make decisions about seeking appropriate medical care.

 How to Get Your COVID-19 Test Results

  • If you were tested the University at Albany, test results are sent to the individual by phone, text, or you can access the online patient portal.
  • Create a patient portal account with BioReference Laboratories to access your test results.
  • You can also contact BioReference Laboratories at 833-469-5227.
  • If you had testing performed through another laboratory or private health care provider, check to see if they have a patient portal or phone line where you can obtain your results.

Regardless of testing site, if your test result is positive (detected or presumptive positive), the Albany County Department of Health will be contacting you.

Feeling Stressed? Need Emotional Support?
The Albany County COVID-19 Mental Health Support Line is available 7 days a week from 8:00am–8:00pm at (518) 269-6634.

Anyone experiencing a psychiatric emergency should still call the Albany County Mobile Crisis Team at (518) 549–6500.

COVID-19 Questions & Concerns
For all COVID-19 questions and concerns—from support needs to reporting suspected price gouging or fraud—residents are encouraged to use United Way's 2-1-1 hotline as well as the State Department of Health's hotline at 888-364-3065.

Additional Resources

Albany County Telephone Directory [PDF]